Brilliant!
Jane Markwell
11 Oct 2013
Brilliant!
Fast, efficient and great customer service.
Warwick, Joanna and Cat, Thanks for your help with helping us to sort out our storage and bearing with all the changes and developments that took place. Your flexibility was appreciated. Thanks also for helping to entertain my daughters whilst i was sorting the paperwork! Regards Saj
The staff were very friendly when we initially enquired on site and showed us round and let us view the different size spaces available. Prices and storage materials were clearly explained.
Professional and friendly service from knowledgeable staff.
What an impressive, safe & secure way to store your belongings. I found Big Yellow Storage extremely efficient & very well run. Easy to use & access your belongings at anytime! The price is expensive but you get what you pay for couldn't fault it. Definitely a 10/10
Another storage company totally let me down. With the car packed with items for store I went to BYW late on Bank Holiday Monday. They quickly found a unit for me, took me through the paperwork and arranged late access - other companies may advertise "24 hour" access but read the small print. Joanna was friendly but very efficient, while my unit was clean and I have confidence with the security arrangements. I should have chosen BYW from the start.
Big Yellow Wandsworth were fantastic. I needed a storage space urgently (as in the same day) and Warwick the store manager was extremely helpful with explaining the costs and general arrangements. The service at the store was also excellent, with the check in process easy and pleasant. Big Yellow also scored points for being able to recommend a mover who was a) competetent and b) able to offer discount when using the Big Yellow name.
If every experience was as seamless and easy as Big Yellow the world would be a better place. Along with Apple, they are a breath of fresh air...
The service of the staff was very friendly and helpful. Signing up/registering was very straight forward and didn't take much time at all. The storage spaces are easy to access and I felt they'd be secure. My only complaint would be finding the space as they aren't all numbered chronologically but that was partly my fault too as I had forgotten which number it was which obviously didn't help!