We were running very late and had arrived just as they were closing. normaly any other company would turn us away, but not at Big Yellow in Wandsworth. We received proffecional and friendly service, nothing was a problem and we were shown how to use the codes and after hours. I would highly recommend this company and will definatly use them again!
Office staff are helpful and ready to advise and assist when required.
Your guys were very helpful when we arrived, but also very clued-up before, having called me to see that all was well and that I knew how to do it. Good customer manner.
The store was very well managed and every time I have been in the staff have been incredibly professional and helpful.
Upon arrival I was greeted by 2 very helpful members of staff who both put me at ease & explained everything to me. I was shown around & asked at every stage if I was clear what I was told and if everything was as I wanted. They made sure that the unit was the correct size for my needs and offered a very competitive rate. I have been in several times since then & the staff are always very helpful. My sister used Wandsworth when she moved and recommended them to me this time. I'd definitely recommend them too.
Big Yellow adverts are cleverly intriguing. We decided to visit the storage space and we loved the manager, his approach to our needs and his knowledge!
We only needed storage space for 2 weeks and Big Yellow had the best rates in the market by far. Having made an enquiry for a quote, I promtly received a phone call to answer further questions. The staff were very helpful and made the process simple. 24 hour access was a massive bonus.
Great space and service, however I would appreciate extended opening hours as part of the standard offer.
Really happy - used for 4 weeks and got a good deal on the price too.
Foe me the storage was great but staff could have been friendlier and more helpful.