Nice staff and functional space
Paul Lee
19 Oct 2025
Nice staff and functional space
The whole process of getting a storage unit went smooth. Tom from customer service was very helpful by giving every single detail I needed. Then the team at the Wapping office was very helpful and patient. I told them that I’ll be there a couple of minutes late and they were patiently waiting for me as it was close to closing time. Met Deji at the office and he did the paperwork in 12mins and got everything sorted in time. Thanks to the team that helped me.
10/9 Maz, very kind and helpful
I had a very pleasant storage experience in Big Yellow, and I am especially grateful to Tiarn, the clerk. He was patient and professional, answered all my questions in detail, and helped me successfully complete the rental process. The whole process was efficient and smooth, which made me feel at ease. Highly recommended!
Tiarn Great Service, very helpful
Deji was fantastic, wonderful customer service and so friendly to deal with.
10/10 service from Tiarn and Deji - extremely helpful in arranging our moving process and making everything run smoothly from start to finish!
The service was good, Tiam was really helpful
Great and quick service!! Tiarn was absolutely lovely when helping me through the process.
Great service from Tiarn