Customer reviews for Watford Self Storage

Great service thanks for help to all staff

Very friendly and helpful team, who explained everything really well to a pair of storage newbies!

Staff were amazing and a great help. always pleasant and friendly. and a clean environment

Excellent storage facility – reliable and well managed. Customer service staff are very helpful and friendly. Always willing to assist and make things easy.

Not sure how a storage facility could be better. Clean, well-lit, secure, and great variety of room sizes. Incredibly helpful, responsive staff - from the manager Mark right through the whole team. Have rented from them multiple times, always with the same outstanding experience.

Very easy using big yellow. They made the whole process very easy and ran smooth.

Really superb service. Great security. Easy access and facilities to pick up/add items from/to storage area. Staff (especially Mark) are very friendly, helpful and accommodating.

Every part of the process using Big Yellow Watford was absolutely seamless. I can’t thank everyone there enough. They are all incredibly helpful and so friendly it actually makes using a storage company quite enjoyable! The storage room and access was great and again so easy. Will 100% be using them again when I need storage! Thanks

Mark and Mareia at Watford were so helpful and supportive on what was a very difficult day for me.

I’ve had a storage unit here for a couple of years now, and I can honestly say it’s been a great experience from the start. The staff—especially Leona and Mark—are always so helpful and welcoming. It really makes a difference when you’re dealing with people who are friendly and genuinely care. I’ve never had any problems, but on the rare occasion something comes up, they’re quick to sort it out with no fuss. The whole process has always been easy and stress-free. If you’re looking for a safe, reliable, and well-run storage facility with great customer service, I’d definitely recommend this place. Big thanks to Leona and Mark for always being so great to deal with!