I was found perfect room for all of my gear, a good price and simple to get my things in and out. The staff receive my parcels and keep them secure until I can grab them. It’s good know my stuff is safe and sound with the friendly staff!
Friendly and really helpful staff. Good trolleys. Would use again!
Hi Very nice service. Efficient service. The girl who served me, I don't remember her name, was very nice, helpful, you wanted to stay there as long as possible. I was pleased that there was a toilet for wheelchair users. It's just a shame that the prices are a bit high for someone on benefits. Regards Arthur
I had an excellent experience with Big Yellow from start to finish. The staff were incredibly friendly and helpful at every stage—from my first call to check-in, moving day, and each subsequent visit. Their professionalism and welcoming approach made the entire process seamless and stress-free. Highly recommend!
Learna was extremely helpful and friendly throughout the whole process. The facilities are clean and tidy.
From the initial enquiry online, which the follow up phone call the next day All my questioned were answered politely. The actual day when we delivered our furniture to the storage box which again went seamlessly, again very informative and polite. Then
The information/quote system on the website is very straightforward and informative. I received a follow up call from Lucas after I had generated a quote-very helpful. When we visited Mark showed us around and was very thorough when he he showed us around the warehouse. Mark also followed up on the morning the hire commenced to ensure that I had remembered my ID.
Customer Service from staff on Reception.
Good information, helpful advice and filling out forms
Very easy option. Clear pricing and communication by both Learna & Martin