Very helpful check in process and friendly customer service
James Styles
15 Jul 2025
Very helpful check in process and friendly customer service
Always have great service from the team at the Watford store. Friendly and efficient!
Really helpful. Emailed today with a few queries and a really helpful chap called Mark responded straight away and answered all my questions. Really straightforward and it was great to get help to all my queries. Thanks Mark.
Had a unit for 5 years, staff are great, no issues ever, would recommend. Ask for mark and lucas, really helpful.
I was found perfect room for all of my gear, a good price and simple to get my things in and out. The staff receive my parcels and keep them secure until I can grab them. It’s good know my stuff is safe and sound with the friendly staff!
Friendly and really helpful staff. Good trolleys. Would use again!
Hi Very nice service. Efficient service. The girl who served me, I don't remember her name, was very nice, helpful, you wanted to stay there as long as possible. I was pleased that there was a toilet for wheelchair users. It's just a shame that the prices are a bit high for someone on benefits. Regards Arthur
I had an excellent experience with Big Yellow from start to finish. The staff were incredibly friendly and helpful at every stage—from my first call to check-in, moving day, and each subsequent visit. Their professionalism and welcoming approach made the entire process seamless and stress-free. Highly recommend!
Learna was extremely helpful and friendly throughout the whole process. The facilities are clean and tidy.
From the initial enquiry online, which the follow up phone call the next day All my questioned were answered politely. The actual day when we delivered our furniture to the storage box which again went seamlessly, again very informative and polite. Then