The staff at the Watford store were a pleasure to deal with. They were professional and helpful, explaining everything that was needed to store items. They were also able to provide help with the Fort Lift, which also made the process much easier.
I found the staff extremely helpful and was able to get access to my personal belongings whenever I needed to. I would definately store with them again and recommend to friends.
My wife and I took out a storage space with Big Yellow because our modern property just doesn't give us the storage space we need. Big Yellow made things so easy to setup and for us to access to get to our things as and when we need them. We don't know what we would do without them now.
Don't hesitate to use this storage place. The staff will explain everything to you. Good choice of room sizes. It's expensive if used for long-term storage, but flexible (1 week notice). Be careful if you think you'll leave stuff in only for a month - you'll probably end up having it there for 6 months! And that's where Big Yellow make the money Can't recommend the staff highly enough, they will always sort out any issues, or uncertainty that you have.
The first space was too small but it was easy to change to a larger unit still on the ground floor. A few problems with the initial direct debit being set up, for some reason it took more than 4 weeks which meant we then appeared to be defaulting our payment. Once that was sorted the whole experience was very smooth and the staff were great.
Great if you need a short term location for storage. The staff are very helpful and knowledgeable (a freshing change compared to some retailers). Can work out quite costly if you need it over an extended period.