Excellent customer service. Responsive, informative and comprehensive without being over the top or bothersome. The staff onsite were excellent they really gave me the impression that the facility was very well run and that they do not compromise on protocol
Great customer service, and the actual space was very modern, clean, secure yet accessible.
I came down to Big Yellow two days before I was due to rent the unit to do the check-in etc. I was helped by Mariola. She was super friendly and helpful and took me through all the details. Please say thank you for me!
Customer service that I got from Eden is amazing. Eden goes extra mile to help us. Thank you Eden
Very accommodating to my needs and went above and beyond to help me.
Listened to my needs
Lovely customer service clear instructions calm and organised
Mariola talked me through everything from start to finish. An asset to your company.
Check in was straightforward, was offered a discount / upgrade. Process explained clearly and videos sent helpful. Good communication.
Very supportive staff. There was good communication all through the process and on my check-in date the Eden Berhe did an excellent job in getting me checked in.