Friendly, polite staff, who gave me all the information I needed when I visited the store. They kept in touch regularly throughout the online check in process and emailed information when they said they would.
EVERYTHING! RESPONSIVENESS. THOUGHTFUL. SPEED OF FEEDBACK. WARMTH. DETAIL PROVIDED NOTHING WAS A PROBLEM! COULDN'T HAVE BEEN MORE HELPFUL!
Deji the member of staff that served me was incredibly kind & professional
The staff were so friendly and welcoming. They really informed us of how everything works and were very helpful.
Professional- all very well done. Customer care was excellent
Customer service is excellent, from getting a quote to moving in everything went very smoothly. Deji who moved us in was really friendly and efficient and made the whole thing super easy.
Deji who checked me in and the lady who was with him that day (I forgot the name). They were both very helpful and friendly, that made the whole experience much easier. Even prior moving my stuff to the storage he called and asked if I need help. He made all the process very quick and pleasant.
Very friendly, helpful and efficient service and following up by showing me around and changing the space when we decided we needed more room.
Very friendly and helpful staff, especially Eden. Easy to use.
Customer service as West Norwood has been amazing. Paula, Eden, Gemma and Deji have been so helpful and competent. They have made the process so much easier for me!