Staff were very professional, friendly and helpful. Price match service meant that I feel I am getting good value for my money. Storage was easy to access, lifts and trolleys all worked well. Thank you!
Great customer service. Nathalie and Anton were I credibly helpful.
Would be nice to have more detail about extra insurance costs before booking
Excellent customer service. Warwick ensured everything was progressed smoothly.
Great customer service - Anton and Natalie were fabulous. Really helpful in dealing with all my questions and queries.
Because I was received very well and they kind of answered to my questions before I asked them. Well informed and smily persons.
We felt really welcomed to the location by the manager and he made the check-in process for us a painless process, even providing us a cup of tea which was great as we were pretty tired. Overall though the service was great and everything was explained to us very well.
I am a returning customer and this is because the staff at BY in West Norwood have consistently made it a pleasure to choose you for storage. Not only are their helpful but also make a tough time of moving house a little more bearable with their cheerful personalities. The facilities are also excellent and easy to access. I like your online check on process now which is new since I last used you.
Friendly and helpful staff
From the 1st time on the website until I dropped my things at the storage facilities, everything was clear and professional