Customer service
Fiona
12 Aug 2018
Customer service
Friendly staff, good service, adequate equipment/facilities. Frustrated by hidden costs... feel ripped off by unknown insurance plus other costs.
Excellent customer service
Excellent, friendly and helpful staff. Ollie was brilliant in making sure we had everything we needed leading up to the move in day and Paula was very friendly and helpful in getting us checked in making everything run smoothly. They were both a pleasure and would recommend this particular storage facility based on how well we were treated.
Due to the brilliant customer service from Paula, Karen and Oliver. They are extremely attentive and made the process so effortless. I have used a few storage places and never received the level of service I have had from this team.
Verey good service and very efficient
Helpful Efficient and quick.
excellent customer service from all 3 staff
Very helpful and friendly staff
Extremely helpful service on the phone initially, from Helen at the West Norwood store, then with Natalie. Information all very clear and the best value for money I found. Also advice about size of the unit needed was perfect.