Customer reviews for West Norwood Self Storage

4.8 out of 5 stars
1444 reviews
Anton was very professional and helpful ensuring that I fully understood the process, which was much appreciated. I also appreciated the recommendation for the removal company that I used.
Colin
8 Sep 2017
Anton was so friendly and helpful to us, he made our experience really pleasant. He is an asset to yellow box, I wish all customer serving assistants were as welcoming. I also spoke to Grace on our first visit and she was wonderful too.
Sarah-Jane
3 Sep 2017
Anton Natalie was extremely professional polite friendly and very helpful.Antone's open and friendly attitude turned what could have been a stressful experience into a very relaxed one.All areas with very clean and bright
David
25 Aug 2017
Great customer service from Warwick and Natalie who couldn't do enough to help us. Very thorough checking in process with very clear explanations
Susannah
15 Aug 2017
Happy with service. Polite and helpful staff. Clean facilities and efficient system.
Luke
14 Aug 2017
good service. nice staff
mark
25 Jul 2017
Simply super customer service from start to finish. Aron was very helpful and polite I will definitely be recommending this particular location to family and friends.the young man is a natraul.
Robert
24 Jul 2017
The whole experience was easy, friendly and helpful especially as i had not used a storage space before.
Hilary
22 Jul 2017
Excellent service from friendly staff. Helpful if just buying packing materials to also checking in and explaining storage. Excellent recommendation for man in van too
Eleanor
21 Jul 2017
Customer service was great, helpful and took trouble to explain everything. But they had failed to check the unit beforehand. The slider on the door sticks so I cant open it without assistance, and the member or staff showing me the unit struggled, but didn't offer to repair it. Once we started loading we noticed the floor wasnt clean, which wasnt obvious on inspection as the light fitting was broken so there was no light. I still havent been contacted to say this had been repaired or when it will be repaired. Although the first 8 weeks is at a discount, I havent been offered any financial recognition for this disrepair. The worst dirt was swept up but it still wasnt clean.
Nicola
14 Jul 2017