Customer reviews for Balham Self Storage

Helpful, friendly staff who were able to assist with all questions.

Incredible customer service! I had not checked to see that the bank holiday times were different (4pm) than the usual and had planned to arrive at 4.30pm. I received a call at 3.15pm checking that I was on my way. I highlighted I could only make it by 3.50pm which would usually be too late to check in. Paula stayed behind after closing time to help me complete all the necessary paperwork & H&S plus show me around the facility. She did a fantastic job and sacrificed her time to help me out and save me a lot of potentially wasted effort. Facilities also seem great, safe and clean and easy to get around. Overall a 10/10 from me! Thanks, Charlie B

The whole thing was very organised and the customer service brilliant too. The cost was competitive and the facilities clean, tidy and secure

Excellent customer service

Brilliant, efficient, polite, super helpful, friendly experience and servive

Easy friendly efficient

The office staff were extremely helpful with the issues that I had in signing my initial contact, being very accommodating.

Professional. Clear. Easy.

Very helpful and flexible staff! Were able to help me right away and even changed the size of storage unit at the last minute.

Excellent customer service from Cherise. Insurance is too expensive with too high a minimum and your padlocks are a rip off