Customer reviews for Balham Self Storage

Friendly staff and easy process to store everything. All information was described well.

Staff were friendly and helpful. The price was good and everything was easy and stress free

Super helpful and friendly staff who made the experience so straightforward! The storage rooms were clean and damp free, so it was very fuss free.

Because Charise was very welcoming and professional. She was very knowledgeable and took care of all our requirements very well.

Customer service, lovely staff, extremely helpful Loved premises super clean and looked safe!

Paula (the manager i think?), was fantastic. Super helpful and she answered everything. The women here all made you feel welcome and not stupid for asking questions. They were very knowledgeable in the information they provided, and even gave me an early morning cuppa. It was great. And i would go back, they went over and above.

The facility was above my expectations in both space available and level of security. Service from Charise was excellent as she was helpful and engaging.

The self storage service was easy to use and the staff member, Karen, who checked me in was lovely. I turned up early to check the size of room, Karen kindly showed me 3 rooms and was very understanding of my indecision on how much space I needed! The shop/office and storage areas were very clean and tidy. There were plenty of trolleys available. The online check in prior to the move in date was great. I was comfortable with the security and needing to put my pass-code in at the lift to ensure the alarm does not go off when I enter my room. I think more information could be provided on the cost of insurance versus the value of items in the room as well as information regarding moving in items that would increase the value over the insurance level you are covered for.

Efficient, welcoming and helpful. A good, low effort, customer experience I was served by Charise

Charise was fantastic. Very friendly and made the whole experience smooth and easy. Very informative and clear.