Store staff (specifically Henry and Adam) were very friendly and helpful. They made sure I had the most suitable space and were very clear about everything I needed to know. They found solutions to all issues I had and did not try to make me overspend on things I did not need, which I really appreciate.
Everything is clearly explained. Straightforward process. Friendly helpful staff.
She was very helpful,nice lady
Assurance and security. Cleanliness
The service and communication with the customer
Very good service, proffesional and peaceful approach. It was nice to receive support in a moment when I needed it most - moving house can be quite a draining experience overall, but with Big Yellow you’ll be in good hands
Help me to create new password when I was struggling to check out I asked him for help he was happy to help me and he explained me everything how the storage what I need to do So I appreciate he's help Thank you
Henry was very knowledgable and explained fully the costing etc, he also fully answered all our questions
Henry was really nice and helpful, he explain everything and was really patient with all our questions.
Customer service was excellent and everything explained in a good manner about what needs to be done and about everything