Henry did a great job of checking me in, explained things really well and very accomodating. Got me a trolley when there didn't appear to be any around, made sure I was happy with the room, made sure I understood safety issues, etc. Thanks Henry!
from when you first go there, the reception is good, they show you where your container is and show you what you have to do to get in to the container, very helpful
Exceptional service from Henry, who I dealt with primarily. He was going on a break but chose not to go on his break to come and help us. Cannot fault his dedication to the job :-)
Very nice and professional Starting experience, Henry always taking care of customers satisfaction and made my first visit to big yellow self storage so easy and quick, he explained everything to me related to the loading, late access, & safety instructions. Always assisting with a smile which give the customers positive energy. Thank You Henry Thank You big yellow. Khalid Hijazi
Explained everthing clearly
Very smooth to check in and the agent was really helpful and took her time to explain everything. Very impressed
Booking online was a breeze. Move in was great, lovely staff!
I met Henry at reception at your barking branch. He was super helpful and friendly. Had me all set up in a short space of time and checked I was ok while loading everything. Great service. He is an asset to your business
It was easy and fast to get a room which made it efficient for me . The customer service was 10/10.
Very good