Assurance and security. Cleanliness
Christie Adanna
21 Jul 2022
Assurance and security. Cleanliness
The service and communication with the customer
Very good service, proffesional and peaceful approach. It was nice to receive support in a moment when I needed it most - moving house can be quite a draining experience overall, but with Big Yellow you’ll be in good hands
Help me to create new password when I was struggling to check out I asked him for help he was happy to help me and he explained me everything how the storage what I need to do So I appreciate he's help Thank you
Henry was very knowledgable and explained fully the costing etc, he also fully answered all our questions
Henry was really nice and helpful, he explain everything and was really patient with all our questions.
Customer service was excellent and everything explained in a good manner about what needs to be done and about everything
Henry did a great job of checking me in, explained things really well and very accomodating. Got me a trolley when there didn't appear to be any around, made sure I was happy with the room, made sure I understood safety issues, etc. Thanks Henry!
from when you first go there, the reception is good, they show you where your container is and show you what you have to do to get in to the container, very helpful
Exceptional service from Henry, who I dealt with primarily. He was going on a break but chose not to go on his break to come and help us. Cannot fault his dedication to the job :-)