Very helpful and informative friendly and uncomplicated straightforward service.
Austin
15 Dec 2020
Very helpful and informative friendly and uncomplicated straightforward service.
Easy and convenient
Vat and insurance wasn't given or added on the original quote so I didn't expect to pay so much more than I initially thought once I got there. Would be better if you gave this on the quote as its misleadingly
Henry was very friendly end help me to find a good deal for my stuff
I would like to thank,Samina Qureshi, you are headwork and an excellent communicator always willing to sort support the customer and give the best image possible of the company. That is why I use the big yellow self storage.i would also like to thank the team in Dagenham ( claine,Sherrie). You have been very helpful. because the Dagenham storage did not have a bigger storage place available on the ground floor. Samina help me to find a bigger place on our Barking branch, I would like to take this opportunity also to thank Henry and team for helping me with. Thank you again Henry for excellent skilled fork-lifting ability and customer services.
Everything was easy and great. Henry at the reception was very helpful
Henry is very helpful staff whenever I come to big yellow storage excellent customer service.
Amazing
Staff made it really easy for me being very efficient and pleasant to deal with.
As a business customer I aquire storage in many facilities. In general they all are fine people. In 2014 I didn't like the counter staff attitudes towards me and my team before taking on the storage and we moved in in different facilities. This time I thought I would pop into check and the lady in the counter was magnificent and I decided to book it with big yellow. On the day nice gentleman made it so easy and his help and guidance was top notch. Very confident and positive feelings this time. Wish you good luck.