the process was very straightforward and easy; staff were helpful and assisting
Radina
28 Jul 2019
the process was very straightforward and easy; staff were helpful and assisting
I dealt with the Barking team (Sam and Henry) who were and have been Amazing to deal with and got me the best deal.
Everything went super-smooth, special thanks to Henri (Barking storage). 10/10 Would recommend
All my initial enquiry about yellow self storage was made easy by friendly staff taking time to brief me about terms & conditions regarding self storage and all. I must say it was an easy process.
Manager who guided me through was very helpful, professional, really excellent customers service. Thanks to her.
Luckzy ???very good service and communication women!!!!! ? thank you ?
Henry in the Barking store was absolutely amazing. I was very stressed and upset with the situation that had unexpectedly led me to have to book storage and he was incredibly kind, patient and informative. He made the whole stressful process much easier and even though it was a lot of information to take in in one go he presented it in a way that meant I fully understood everything I needed to to store with Big Yellow and access my storage space.
My initial 'phone enquiry gave me all the information I needed, clearly and courtiously. Next day I met Henry at Barking BY and he got me signed up quickly and painlessly.
Henry made the process of moving our things very smooth and simple. We were very pleased with all of his help and great customer service!
Great service from both members of staff and good advice to fill in on line first as it saves time. Staff took time to go through options and what insurance cover etc we may need, very helpful and professional.