Smooth and professional.
NA
3 Dec 2019
Smooth and professional.
It was very easy and I found the staff extremely helpful, knowledgeable, professional and friendly.
Sam was brilliant - helped me find the right storage option and made sure moving in was done quickly and efficiently.
Very well. Henry was great and explained everything quickly but efficiently.
I felt really amazing. All gone well I appreciate Big Yellow Storage
The manager was very helpful. Especially Henry was exceptionally good and took me run.
this was my first time using storage of any sort and the staff, especially Henry, made both the initial contact on phone and then face to face at sign up so easy and comfortable after my original online application.
Good
The enquiry was handled and explained easily.
I contacted the Ilford branch 374 Eastern Avenue, Ilford, Essex, IG2 6NW and dealt with a young guy called Ross. I told Ross that I wanted to leave to move to the Barking branch and he gave me very easy instructions on how to check out of my storage unit. He was very helpful indeed.