The politeness of your front desk staff is impeccable.
Maria
23 Jun 2017
The politeness of your front desk staff is impeccable.
The staff is friendly, the prices are fair and the storage is easy to use.
Great customer service by Kiet!
good
Helpful and friendly staff
simple web site and reservation facility, good staff and product availability to suit my needs
Customer service was excellent, very helpful.
Samie was great on the phone gave me clear strong information He has helpful and i was extremly happy with the experience.
I would recommend Big Yellow to a friend or colleague because the staff has been helpful from the beginning. At first, I wasn't entirely sure what to take, but I have been well advised by Samie who asked me what I needed to store and recommended me what I think was the best option. I booked my storage with Samie, met the other team member Kiet the day after. They are always here to help in the best way possible, very professional, going through all the services that the company can offer. They both made my Big Yellow experience very simple.
We had a great experience, we booked last minute and nothing was too much trouble for the staff! Excellent customer service!