Very friendly personal service. Explained all the things we needed to know very well.
Peter
2 Mar 2024
Very friendly personal service. Explained all the things we needed to know very well.
The Staff were great, very helpful, explained everything very well. Very professional Thank you
I booked storage from 13 Jan 2024 but at the last moment changed it to the day before, Big Yellow were brilliant in assisting with the last minute change.
Team were helpful and friendly, check in process very easy, everything was clean.
Good service, easy access, were able to downsize on arrival
All cooms excellent eg telephone always answered...emails clearly written Staff WONDERFULLY PATIENT with new customer who has broken shoulder! KAREN -Fantastically kind when I arrived late
From initial enquiry , my contact Mike was extremely helpful and explaining all the Big Yellow service's and procedures
Very quick to get a storage room
Very courteous, helpful, knowledgable, knew the container would not be large enough, so happy to show me other sized units, and did not make a fuss about cancelling the first booking to upgrade to a larger unit.
No fault so far. Efficient, clear instructions, friendly helpful staff, easy access good security.