All cooms excellent eg telephone always answered...emails clearly written Staff WONDERFULLY PATIENT with new customer who has broken shoulder! KAREN -Fantastically kind when I arrived late
From initial enquiry , my contact Mike was extremely helpful and explaining all the Big Yellow service's and procedures
Very quick to get a storage room
Very courteous, helpful, knowledgable, knew the container would not be large enough, so happy to show me other sized units, and did not make a fuss about cancelling the first booking to upgrade to a larger unit.
No fault so far. Efficient, clear instructions, friendly helpful staff, easy access good security.
Friendly, efficient, helpful.
Good customer service
Staff were friendly and very helpful. The offers available made the price good value. The location is convenient and the building was clean and tidy.
Communication by way of email, telephone and talking to all staff concerned was extremely constructive and informative. All information provided was clear and instructive.
Very easy to sign up, getting a room was speedy and concise