Extremely good and easy
Mehboob
19 Jun 2021
Extremely good and easy
Very well
The initial enquiry was handled brillaintly, I enquired online and was called back by Andy straight away who was really helpful. He explained everything as I wasn’t sure exactly what I needed.
Very good
My initial visit was in person and looking for advice. Andy was very helpful and patient. On a later date the 2 assistants at Customer Service Hannah and Anthoni (Yes I had to make 2 separate calls!!!) were equally patient and helpful. When I went back to the store, Andy assisted me with the registration (as my mobile couldn't do it!!). He again was so helpful. It's my first time using storage, so I was apprehensive but the staff were so kind to me. I was shown how to use the keypad, shown where the room was and how to use the padlock.
The team were very informative, followed up as they promised. Made things super clear and easy to understand. Great customer service!!!!
MR Deji was amazing guys so caring and patient. Thanks to him.
The team were great, big thanks to Deji!!
Made initial enquiry, received a phone call next AM to see if any further info. was needed. Recommended A-Z removals to transfer my stuff from home to storage. Good all round system
The process was handled very smoothly by the team (by Deji and Mike in particular)