Easy
John
3 Oct 2020
Easy
Very helpful and clear
A1+ customer service, Very informative
The initial enquiry was handled very well, as it was only provisional at the time as we were unsure what size room we needed and the exact length of time we would need the room for. We then made a firm booking to move in on Thursday 17 September. The "checking-in" was very easy to navigate through the process. We were greeted by Deji, who took us through the final stages before moving in, he answered all our questions efficiently and was very thorough with the whole process, and then escorted us to our storage room. Deji was very friendly and helpful.
Deji is who I Dealt with at your beckenham brunch. He was more the helpfully . Showed me how everything worked and when the unit I booked first was to small he help get me a bigger unit. He took his time and Went through all the Covid procedures and where all the cleaning and hand Sanitisers where, showed me how the alarms and who to contact in out of hours. I would highly recommend anyone to go down and see deji.
very well
I had to cancel and rebook a few times due to house sale complications, but it was never a problem. The staff were very accommodating and helpful. Once I was finally able to move in, the whole process was pain free and organised.
A first time storage hire from this particular big yellow storage. The process was quick and simple.
Amazed at speed I was contacted after enquiring online. Both on phone and in store agents were very friendly and helpful. Good customer experience.
Excellent service, everything was made simple for me to understand, very impressive.