Bernard was excellent, the customer service is just what i needed. With service like what i received is excellent i would recommend Big Yellow at Beckenham to all. Thank you again Bernard, I am a very happy customer.
Yes, because Andy from the Elmers End branch was extremely helpful, explained everything very clearly including why we had to make sure the level of insurance was adequate. Friendly and very professional service.
Very helpful
So far the booking online was clear and simple and my interaction with BY staff was very pleasant and efficient. It was easy to drop our stuff, put it in the locker and use the facilities.
Friendly and helpful staff. Good flexible terms. Reasonable fee.
Nice clean facilities, friendly and helpful staff. Easily negotiated a bigger room size. Easy access and feels very secure. Quick check in.
The staff were friendly and competent, the facilities were clean. The room was a good size and it was quick and easy to set up.
Good customer, advisor understood my needs. Explained contract , access and exit very well.
Great customer service, man on desk v helpful. Rooms ok although I think the contents insurance is a bit high.
First contact on telepone very friendly yet professionally and courteously. Immediately followed up by E-Mail to confirm. The whole procedure of paper work, removal and storage was completed within three days. Brilliant. Thank you - no need to about anything -we did not think it would be that easy and economical! Thank you.