Straight forward process and good to be able to do a certain amount of paperwork online in advance
Mark
12 Dec 2016
Straight forward process and good to be able to do a certain amount of paperwork online in advance
I have used Big Yellow before and was very pleased with the service.
Process was efficiently handled, with everything very clearly explained.
Andy was very helpful at the Elmers End branch. I accidentally booked 2 units one with him and one online and he was straight on the phone. He was really clear with what I needed to do. I work in a leading department store in London and I am always looking at service. Really pleased to say this was great!
Bernardo da silva has provided us great service during all the process from selecting the right self storage in the area till we check in. The only thing I dislike was the customer toilet that I couldn't use it as it wasn't clean enough.
Great customer service and ease of access
Staff were helpful, pleasant and informative. The storage facility is run very efficiently.
Andy, The big yellow representative made me feel very welcome and was very helpful. I will recommend this big yellow store to my friends and family.
Have used Big Yellow before and have always been treated with courtesy and swiftly.
Fast efficient service. Friendly assistant Knologable and helpful Mick