Customer reviews for Beckenham Self Storage

Staff were really helpful and made whole thing very clear

The Beckenham store is excellent for me - good location, good staff, I've never had a problem. The only thing I would change is that the parking facilities are not quite up to scratch. The parking space is pretty small in the first place and it's always - I mean ALWAYS - full of large lorries which are routinely parked there for some reason. Get rid of them please!

I had a storage space for about a year. The beckenham staff were great - explained everything very clearly, showed me around, were helpful and friendly.

Found the staff at the Beckenham branch always polite and helpful both in person and on the phone. Would highly recommend the Big Yellow to all my friends and will use again myself

The staff were very informative. Advise on size of unit required was spot on. I purchased packing items from the store which were of good quality (some still being used nearly two years after moving) and again great value for money. THANKS BECKENHAM STORE

The staff are friendly and hap to wait if you arrive as they about to close The place is a good deal for the price ! It's well located

Vanessa deserves a medal! She checked me in and sorted out paperwork for three other parties very efficiently and with great good humour. An excelent multi tasker. The paperwork is very clear. The site is easy to find with adequate parking and certainly inside, clean and clearly marked.

The staff were friendly and knowledgable about how much space I would need. They ensured that all transactions were smooth and easy. Quick and easy space just when I need it!

Functionally the service works well and the staff are excellent. I think out of hours service should be 24 hour not just till 11pm. The rental charges are obscenely high.

As a package, Big Yellow is hard to beat. The depot facilities are excellent, the staff well trained and very customer-friendly. I think it would be improved by having extended out of hours coverage included in the price. The feeling overall is of paying rather more than is comfortable, albeit for an excellent service.