Customer reviews for Birmingham Self Storage

James from Birmingham store were really helpful!

Clear communication about moving in process. Easy to move in. Simple process. However I was surprised by the bend price as it wasn’t clear how much

Very welcoming staff, prices are more competitive than other providers, the place look nice, clean, secure, and professional.

Straight forward check in which was easy to organise prior to my visit. This has enabled me to finish on time

Very informative. Correct & up to date info. All options discussed. Professional

Very informative and easy to use services. Staff are friendly and helpful both times I’ve used Big Yellow Birmingham

The highest quality customer service given by James and Luke. They were meticulous in explaining the process, demonstrating the use of the various keypads for out-of-hours access, and in being totally customer-focussed and friendly. They are a great asset to your team. Thanks lads!

Chris was extremely helpful, explaining everything in much detail.

Popped into office and spoke to Chris & Paul. Both were excellent - really friendly, helpful and they offered solutions to the challenge we had over times for drop off

Great customer service manager in particular was lovely