Customer reviews for Birmingham Self Storage

4.8 out of 5 stars
1008 reviews
Syed Ahmed made the whole process extremely easy and straight forward. The other staff was also friendly. I felt well served and if in need of storage I will definitely choose the storage again.
Dayane
5 Aug 2020
Initial enquiry was dealt with promptly and efficiently as always
NA
3 Aug 2020
Staff very informative
Jennette
25 Jul 2020
Good unit Staff helpful when considering if our stuff would actually go in due to end volume. We packed it in the end as we were advised to. Another unit offered at much higher price but we did manage to get our stuff in the unit we had already booked. Many thanks to Sam, Luke and team. Our home contents will sit there for a while whilst we wait on a new build. Safe, clean storage Thank you
Alison
25 Jul 2020
Everything was perfect
Maria
23 Jul 2020
Easy
Abbigail
20 Jul 2020
With swift response and accommodation through out the process
Samira
14 Jul 2020
I did a quote online and the next day was contacted by Paul on the phone. He was keen to understand what I needed and helped advise next steps. He also offered me a significantly better deal. On accepting the quote, Paul was great in assisting me complete the check-in, paperwork and the initial move in. Paul could not have been more helpful or made this process any easier. Paul genuinely provided me some of the best customer service I've experienced to date. So a big thanks to Paul for all of this.
Guy
12 Jul 2020
Staff I spoke to on the phone were helpful, listened to what I wanted, answered my questions, and all the time in a friendly professional manner. When we visited the storage depot, Sam and Paul were brilliant.
Colin
11 Jul 2020
Amazing handling all around
Chevar
6 Jul 2020