Customer reviews for Birmingham Self Storage

With swift response and accommodation through out the process

I did a quote online and the next day was contacted by Paul on the phone. He was keen to understand what I needed and helped advise next steps. He also offered me a significantly better deal. On accepting the quote, Paul was great in assisting me complete the check-in, paperwork and the initial move in. Paul could not have been more helpful or made this process any easier. Paul genuinely provided me some of the best customer service I've experienced to date. So a big thanks to Paul for all of this.

Staff I spoke to on the phone were helpful, listened to what I wanted, answered my questions, and all the time in a friendly professional manner. When we visited the storage depot, Sam and Paul were brilliant.

Amazing handling all around

Good communication throughout the whole process & very flexible and accommodating staff. I didnt really know how the storage system worked but everything was explained well to me.

Very informative and supportive

I spoke with syed , and he made it very easy to understand and made the experience less stressfull.

Was really good easy and simple the staff , was friendly and helpful Sam , Paul and sayyid , was really helpful Thank to u all guys , well done

I would like to say from the first time I entered the building both Sam & Paul gave me a good welcome. They delete with my query on the spot and gave me all the answers to what I needed. I found the overall experience of booking space storage very Profesional dealt with.

I had seen how excellently Big Yellow dealt with my sisters experience of moving stuff in to storage for 6 months, last year in to the beginning of this year. They were very friendly, helpful, informative and nothing ever felt like it was too much bother for them. I was looked after by Sam, who was great and gave excellent clear customer service throughout. I have never had to store my home in storage before, so it was nice to feel reasured its in a safe place with really good systems and insurances in place. I would recommend to any one i know for future.