Customer reviews for Birmingham Self Storage

Very professional and clear on storage options and pricing.

My enquiry was handled promptly, clearly and professionally by Barry over the phone. Logistics was explain, prices agreed and a reservation put in place. Barry quelled my worries and was a massive help which encouraged me to make this work. In store, Luke and his colleague for the day were lovely, very helpful, straight forward and again, made the experience a lot simpler. Big thanks to Barry, Luke and the team.

Absolutely brilliant ...I received a call straightaway from Paul who was most helpful.

The staff were very friendly and helpful. They made my move stress free and easy. Overall experience with Big Yellow was very pleasant. Definitely recommend!!!????

I have spoken to 3 members of the team so far- Luke, female Sam and Paul- and they have all been very helpful. They explained things clearly and happily answered my questions, and made sensible suggestions when I had problems. I have dealt with other storage companies previously and the team at Big Yellow have been head and shoulders above them in terms of customer service.

The initial enquiry was very straightforward, as indeed was the follow-up enquiry, - as the salient details had been entered into the enquiry system. Subsequent booking and move into the storage proceeded smoothly.

The team phoned me the same day I made the booking to outline checking in and what time to arrive by on the move in day. It was very straightforward.

Luke at the Birmingham Yellow Storage was very helpful.

Really good staff, friendly, helpful, safe and efficient

I am a returning customer. As always the team was very friendly and professional.