Customer reviews for Birmingham Self Storage

The offer was good - with a discount rate for the first 8 weeks. We have used big yellow before and had no problems at all.

From my first enquiry right through to the day I moved my stuff into storage, I was taken care of at every step. Ollie and Russ went out of their way to help me and answer all of my many (many) questions. If ever I know anyone that needs storage, I will be pointing them at you guys.

Great customer service from Oli and Sam t

My time here was quick and efficient thanks to the workers at BigYellow Storage. The two colleges who worked with me- Luke and Sam were extremely welcoming and were so clear with the process your company goes through when renting out storage. Luke called me soon after I'd moved my storage out of the room to tell me about my refund. He was enthusiastic and funny on the phone and filled me in on all the processes with refunding me. Thanks again and I will be sure to suggest you to my friends. Have a lovely day! Isobel

The staff were very helpful and polite. They were always available to answer my queries and concerns. The branch in Birmingham city centre is also very good at catering for the student population

Very Friendly staff that explained every detail of the processes to a first time user of storage units.

The experience was good due to the customer service provided.

Luke was very helpful and explained everything clearly as this was first time using self storage. It was surprisingly straightforward.

The whole experience was great, the staff member Russell explained every step so I could make the right decision for what i needed. The staff were polite and very helpful. The storage space was clean and secure filling with confidence and security was very good.

Manager is very helpful and understanding and certain team members are great, unfortunately that can not be sent about all the team. Overall service and help is good woul recommend