The staff were very helpful and polite. They were always available to answer my queries and concerns. The branch in Birmingham city centre is also very good at catering for the student population
Very Friendly staff that explained every detail of the processes to a first time user of storage units.
The experience was good due to the customer service provided.
Luke was very helpful and explained everything clearly as this was first time using self storage. It was surprisingly straightforward.
The whole experience was great, the staff member Russell explained every step so I could make the right decision for what i needed. The staff were polite and very helpful. The storage space was clean and secure filling with confidence and security was very good.
Manager is very helpful and understanding and certain team members are great, unfortunately that can not be sent about all the team. Overall service and help is good woul recommend
Very friendly staff that explains every processes involved as well as explaining what comes into the final cost and a lot of good recommendations were given.
Russel was exceptional .he was totally focused on what i needed.He explained how to use access codes and found me a more suitable room for my belongings.
When we arrived we received excellent customer service, making us feel valued customers and told everything we needed by the manager,
The customer service was exemplary. I spoke with ollie, Sam and Danny at head office. All members of staff were extremely helpful and knowledgeable.