Customer reviews for Birmingham Self Storage

The manager / representative at the Birmingham facility was very accommodating and patiently awaited our last minute arrival, prior to close of business. The service received was excellent, the advice given and safety information was delivered in a friendly and concise manner. The storage facilities are in excellent condition, clean and very user friendly, we would definitely recommend Yellow Box to our friends and colleagues.

Your service is great, please don't change it. It's awesome as it is. Thank you so much. The staff are very helpful and kind. I respect that. Thank you so much.

Luke was excellent took time out to answer all of our questions, being a low budget charity he gave us the best deal and really put our mind to ease.

Everything was so simple, from requesting a quote online, speaking with a customer service advisor when I had further questions, online check-in to sorting paperwork at the store.

When i arrived at the big yellow storage i was greeted by friendly staff who gave me all the information i needed and showed me my storage unit before transaction 10 out of 10.

Our moving van got a puncture we were therefore to late to get to the Birmingham store from Wiltshire. We needed to fill in paper work. Luke in the Birmingham store and Mel at the Swindon store were exceptional in their customer service. They did all they could to help us going above and beyond. Offering us drinks and phoning to stay in touch. It was really appreciated and we would recommend you to everyone.

Very welcoming knowledgeable staff. Clean tidy enviroment

Excellent customer service from Oli who I dealt with in Birmingham, very friendly, the building felt very secure and was great value for money.

Excellent staff attention at all times from Samantha Williams and Oliver Bennet. Made the whole process easy.

Helpful online checkin. Polite helpful and friendly staff. Most competitive price.