Wanting to go to the Birmingham NIA for the BMX World Championships and with a party to run the day after in Nottingham we had to find somewhere safe and convenient to leave our equipment. Booked online, pitched up with our stuff, put it in the room. No fuss, no worry, job done!
Great customer service and very easy to use. better than competitors on all fronts.
I was moving house but had a 2 week gap betweeen moving out of the old place and into the new. Found them online & they couldn't have been anymore helpful. The whole process was explained without the aggressive sales pitch I had received from other storage companies. I wasn't sure what to expect but the facilities were excellent and the staff were incredibly helpful. i would definitely recommend Big Yellow Storage to any one in a similar situation.
I found the staff very helpful and access to my unit is so easy. Great service.
I've used storage services before, but big yellow has the best customer service and seems to be the most organised. My only gripe is that it's not 24/7 access and there's a premium to pay if u want 24/7 access. I don't know any other storage place that charge extra to get round the clock access.
Allow time for check in it takes a while even if you have gone online first. lovely and clean with well lit corridors.
Used big yellow to store contents of house while it was renovated. Staff were friendly and gave excellent levels of customer service, arranged late access at short notice when stuck in traffic with van load of furniture. Would definitely use in future
Brilliant experience, staff could not have been more helpful
Excellent service staff very friendly and helpful location of site good would recommend to friends ..
1st time that I have used self service and I am very impressed with Big Yellow storage. When I checked in Samantha on reception was very helpful, especially as my hired help was so so slow! Easy to access and clean storage space with only 1 pass code to remember for access, so no need to remember loads of codes or passwords.