Customer reviews for Birmingham Self Storage

4.8 out of 5 stars
1000 reviews
recomend big yellow with pleasure not knowing which way to turn,when asked to store some furniture at very short notice,fearing the worst contacted big yellow found,staff service price right on the money up front notthing hidden,first class service even down to the recomended remover,easy quick and very helpfull.
Andrew Humpherson
17 Oct 2011
I had reserved a unit at another storage place and changed my mind at the last minute. I'm very glad I did too! Big Yellow is very accessible, clean and the units are exactly what's needed for self storage. Really impressed and would certainly use them again if ever I needed to.
Rose Cox
3 Oct 2011
The staff were brilliant, so helpful, and the process was painless.
Martin
18 Sep 2011
This is the first time we have used storage facilities,and so far i am blown away by the level of sevice on offer. This is how marketing should be done. Staff are very friendly and professional. I would have no problems recommending this service. Thanks guys
Leroy
9 Sep 2011
Very slick clean set up. Very professional. Recommended a good removal company for me too. Manager Luke McLaughlin was very helpful with me with a problem that I had.
Caroline
6 Sep 2011
Had to book last minute as a move fell through - great, friendly service and incredibly convenient. Perfectly suited my needs and would eagerly recommend and use again
pianoman
30 Jul 2011
The customer service has been excellent and the staff are very friendly and helpful offering good advice on how the use the space effectively. Thank you
Fran Fahy
22 Jul 2011
From the first point of contact great customer service was given with everything explained. Really helpful and excelled in help. Manager explained everything to me and really helped with my service. Easy to use and will be again. Thanks for all the help given.
Alana
13 May 2011
This is the first time we have used Big Yellow but would highly recommend them. Helpful staff and modern loading/unloading equipment.
Alan Wilson
18 Apr 2011
The Birmingham team were fantastic from start to storgae, especially as we were communicating with Helen, the manager, from Dubai. Helen was power of strength as she acted on our behalf as though we were there in person. Thank you Helen and the Big Yellow team in Birmingham.
Kazal Ahmed
18 Apr 2011