Josh, welcomed me to reception and sat me down. He checked my name and booking information on the system and proceeded to complete the initial sign up. As I had forgotten my ID he explained that I could see the lockup and put my lock onto it but wouldn't have access until I produced my ID he advised of offers on packaging materials that I could get and also a new lock as mine was too big.
Customer service in person and over the phone extremely polite and helpful. Easy access, clean spaces
gary was really nice and checked us in easily
Staff were really friendly and eased me into the system. Particular thanks to Chris and Josh. I appreciate the flexibility of the storage system which allowed me to add or remove things at my leisure. Security was also great.
Customer service at check in
Made check in easy
Check-in pretty slick and not too time consuming. Great that you're shown your booked size of unit first and then can change it if not quite right, as we did to a slightly smaller unit.
Jag (Bow) was amazing !!!! He was so lovely and extremely helpful ♥️
Super helpful, especially the staff
Great experience with staff and explaining safety procedures