Customer reviews for Bow Self Storage

The initial enquiry was met with clear, efficient and friendly advice and information. It was easy to understand and to move forward with the decision to book.

Excellent

All very good

Khai was very helpful explaining the process, making it a pleasant experience.

All went very smoothly and extremely professional. I can’t recall the gentleman’s name but he was extremely professional and attentive.

I was very impressed by the staff,who gave me full explanation to insurance of stored contents and how to access the storage area. 10 MIKE was the staff name.

Initial enquiry was handled brilliantly - Team phoned to discuss options and costs. Online check in was Great.

Store team were initially fantastic. The guy I spoke to on the phone (sounded like he had a slight South African accent) was slightly condescending and rude when I explain I didn’t have a code to get out the building after I had entered without one. He said “this is why we tell people not to tailgate” firstly not one person told me that and secondly I drove through an open gate not realising I needed a code. Easy mistake to make. The in store staff were very friendly, professional, helpful and polite. The made everything clear and were very informative. 10/10. Thanks!

Very smooth especially the gentlemen who checked me in

Was really easy to set up online and go into the office with everything already ready - I booked it really last minute. Chris was so helpful while we was there and made the process really easy and stress free.