Jag, our point of contact, was so helpful, kind and clear with his expectation. We had a very personal experience and felt supported, safe and respected in our day - which otherwise could have been quite emotionally fraught as it was a flat move.
Exceptional service! Chris was incredibly knowledgeable and attentive, assisting me with the check-in process for my storage space. They also provided helpful advice on selecting the right size that perfectly suited my needs and explained all the details with clarity.
Jags was incredibly welcoming and helpful, he explained everything very clearly, made sure I understood all elements of the policy and went over things when necessary.
Efficient. Friendly staff. Never having done something like this before they were very courteous and patient with me as I got to grips with everything
Good communication. Explained process very clearly and consise
Flexibility, price matching, friendly helpful staff, everything explained thoroughly, Jag got a room as close to the lift as possible.
Great facilities, very helpful staff. Kai helped me to reserve the correct storage unit size on the phone, and recommended a fantastic removal service
Everyone was so helpful
The customer service from Adam Khan was outstanding at the branch in Bow,E3 I told him what I wanted to do and he showed me every available unit with a smile on his face , very polite and professional young man
Friendly