Gizem who served me was incredibly helpful and informative and very professional. She helped me with my space and gave great advice etc. I booked Big Yellow on the day which was a great quick service. Really pleased.
Staff all very helpful and friendly, the process was straight forward. The hallways are a little narrow considering you're moving large objects. I had trouble getting round the corners and lining the trolley up with the door, plus if i bumped into anyone you have to reseve all the way back!
Very straightforward. Easy experience. Highly recommended. The staff was very friendly and all was explained very well.
Took a bit longer to check in than I would have liked, but otherwise very clear and informative introduction. Knowledgeable staff, good prices.
service was overall very good
All pretty smooth and quick process. Was made very clear. Customer service good. Can't remember names of those I spoke with but they were friendly and knowledgeable and clear.
Great costumers service
Things could be a bit better and easier, I wasn't told over the phone that I couldn't pay with cash it had to be card payment so that was frustrating.
Get some heating in place!! Lol
The person at Big Yellow who helped me was Rani and she was extremely knowledgable and helpful in both the information she gave me, the time she spent taking me through the various procedures and taking me to the unit to ensure that it would be the right one for me. She was also had a very pleasant personality and was easy to chat with.