All services provided were satisfactory, Ayub was really helpful. However, there were no available trolleys and we had to unload one in order to use it.
Judit
9 Nov 2017
All services provided were satisfactory, Ayub was really helpful. However, there were no available trolleys and we had to unload one in order to use it.
Great customer service and experience. I would like to thank "Auyb" who I delt with. He made the whole process easy and understanding.
Great service from Gizem
Ayub was very helpful and explained the process
Excellent service, knowledgable staff. I gave an 8 on overall as there was a bit of a wait at reception.
Staff friendly and very helpfull
Hidden fees. I end up paying 140£. I wish I had a detailed quote of what I was going to pay when I booked the storage. I know part of the money are going to be refunded but still I found it shady.
The customer service at Big Yellow Storage Hackney Wick was fantastic. I had an issue with my room she explained and it was sorted out within 5 minuetes. The staff were highly considerate, friendly and helpful. The man who works on Saturday’s was the guy who dealt with me and he was great.
Excellent service. Friendly, informative and good attention to detail. I was served by Ayub and he was very good. I was able to upgrade to a larger unit on the day. Also I used George’s removals and their service was superb. They were able to D
It's was a very friendly and professional service and I found Ayub to be extremely helpful and knowledgeable.