Very approachable, understanding with dates changing and all in all a pleasure to do business with.
Peter
23 Mar 2022
Very approachable, understanding with dates changing and all in all a pleasure to do business with.
Karl and the team have been so kind and considerate to us in explaining everything and taking the time to do so properly. This is our first experience of storage and being elderly its a bit of a minefield but has been made so much easier by the guys at Bracknell so glad I choose BIg Yellow storage.
Very helpful from day one prices room sizes etc
Quick and easy to hire a unit, plus friendly staff
I was impressed by the efficiency of the person I dealt with on arrival. She explained everything well and expedited my registration quickly
Really liked the friendly and efficient support from karl at big yellow bracknell
Easy to check in and reception team great. Really helpful and friendly. Arrival and removal of goods into storage all efficient, plenty of trolleys available.
Great storage- brand new facility in Bracknell. Karl at the front desk was super friendly and helpful for checking in. Highly recommend.
Stephanie was an absolute joy to deal with, she explained everything clearly, and simply, made sure that I understood, she was open friendly on the phone, sent through the requirements and forms immediately - wow, never get that kind of service, and when I went to site, she was just as good....she's a real asset - hang onto her.
I spoke firstly to a lovely lady called Maxine who was very helpful and understanding. She was knowledgeable and helped enormously with what size unit we would need and with the transportation of all our belongings to the storage unit. I feel she is a big asset to Big Yellow. On the day the lady helping us check in and sorting out all our paperwork was very patient and kind and she helped us enormously. I am only sorry I cannot remember her name as she also is a blessing to Big Yellow. All in all 100% satisfied with my experience.