We were very impressed with the helpfulness of your staff and the excellent security features.
Ms Worrall
13 Feb 2011
We were very impressed with the helpfulness of your staff and the excellent security features.
I'm moving house so needed to store some stuff between selling my old place and moving into the new one so this was ideal. I reserved a room online, when I got there the receptionist told me he had one the same size but closer to the lifts and that I might not need as much space as I thought when he saw how much I was storing. I would recommend filling in the inventory etc using the online check in facility cos there was quite a bit of paperwork to fill in when I got there
Having never used this type of facility before I found the staff friendly, informative and extremely helpful. I would recommend the Brighton Branch of the Big Yellow Box any time.
The staff were brilliant, kept in constant contact as i was stuck in traffic... Very helpful.. The whole process was easy ..very professional..I was dreading the move and they made it so much easier .. One less thing to worry about!
Having never used storage before the staff were very patient and helpful. Even when a removal company let us down on the day! A great facility, easy to get to and does exactly what it says on the box!
Secure, clean, bright, friendly staff and so easy to just drop in and out. No sign in required. Easy as!
The staff were really friendly and helpful and took the time to give us an induction and show us around. I think the security is good too.
I have stored my belongings twice this year at Big Yellow and cannot fault the service they provide. The only down side is the length of administration time needed when you initially want to store your goods. Having said that I fully accept the reasons it has to be done.
what i like most about my Big Yellow storage store is that it is clean, and accessible from 5am -11pm. this is a great convenience for me that was not provided by other local storage companies.
Leaving your belongings in someone else's hands can be nerve-wracking but the charming staff at Big Yellow made parting with my life's possessions not just pain-free but liberating. I felt secure in the knowledge that they were in safe hands, and the security system is solid enough that I can get on with my new life without having to worry that anything will happen to my old one. It'd be great if they were more central but that's a trade-off I'm more than willing to make for the affordable pricing.