Very helpful member of staff who explained the process. Really helpful to have the room sizes mapped out on the floor. Haven't seen that elsewhere and it's really useful.
The manager Sarah (Brighton) was absolutely great. Had to use it twice within 2 weeks for different reasons.
Good friendly and professional and made it so easy to check on both in store and online. However, I'm only planning on storing my things two weeks and I would've appreciated being told that I have to pay for the whole month and then get it refunded. Was elder with a nasty surprise when I had to pay twice as much.
Simple, smooth, quick and friendly administration. Staff are very accommodating and efficient. I would definitely recommend this facility.
The service was tremendous. Elliot at the Brighton branch went out of his way to answer my questions and make sure I was satisfied.
The staff were helpful, very friendly & made the process easy & simple.
The staff super clear and helpful
Carly who attended to me was polite, professional and very helpful. Excellent customer service
Great customer service from the quote to setting up my account. The storage is well managed and very secure. I feel the team really went above and beyond. Sarah is very personable polite and friendly and nothing seems too much trouble.
Brilliant staff on reception