Customer service
Michelle
1 Jan 2022
Customer service
The guys there (Paul and Charlie) were helpful and kind. Just made the whole experience easy and a joy
Paul was great - couldn’t of been more welcoming and explained everything really well.
Outstanding warmth of all the workwers there. Great quality price balance. Great range of opening hours. Security It's very well located within the city
Very clear information. Wonderful customer service, over several phone calls, from Jason, with his calming voice, and Stephanie was fantastic when I checked in.
Quick and easy process from check in through to loading. Flexibility to use own insurance which is more competitive externally.
Quick service. Very helpful and friendly staff. Great explanation of charges and procedures. Easy parking
Paul was super helpful explained everything very clearly and the process what super efficient and made the moving process considerably less stressful
Horrible attitude by the staff who managed our move in yesterday.
The staff were extremely welcoming and made the whole experience as stress free as possible.