Everything straight forward and easy. Great facility compared to other storage places in Bristol.
Gemma
1 Aug 2020
Everything straight forward and easy. Great facility compared to other storage places in Bristol.
no problems, answered phone rapidly and always happy to explain the process clearly
I requested a quote online and the next day Joe from tried calling me on several occasions to finalise everything however I was unavailable. I finally came to view some units and Joe was amazing with the quote, price matched for us and helped build the racking, made our moving in process stress free , thank you Joe and team
Great communication from staff at Big Yellow and prompts to fill out online check in.
Excellent customer service and made to feel very comfortable with what is supposed to be very stressful (moving properties)! Well Done!
It was handled ok but thought the paperwork was a little confusing due to to price that was given to us and the price on the paperwork
I've never used storage before and the guy called Joe was a absolute star and would definitely use you again
As simple as can be done. The assistant store manager, Joe, was very helpful throughout the process.
IT has been a long time since initial enquiry and I have had multiple calls to keep in touch and defer the moving date then team have been really helpful and patient
Lovely!! Both gentlemen were amazing with my move into big yellow and answered all questions and queries!