Vicky and lea were very helpful, everything was explained to us.
Anthony
11 Sep 2020
Vicky and lea were very helpful, everything was explained to us.
It was very easy, everything was explained fully, so when it came to moving into the unit we knew what to do
Great, quick response to my online quote request, not pushy or a sales pitch. Just helpful and informative
We walked in to shop around for prices on storage. Sal was at reception and understood what we were looking for, took on the feedback that we had used other storage facilities before and price matched the competitor for us. All in less than 30 minutes. She also reserved the space, showed us around and had a great amount of energy. She did all of this whilst by herself and with a mask on. :-)
My initial enquiry was handled fantastically, very easy to get myself booked in and ready to go. Sal was the lovely lady who helped me through, she was extremely clear and informative as well as very friendly and welcoming. This all lead to a very smooth experience.
Staff showed us various units to see for size and were very helpful
Your employee (Lee) was very professional and handled my enquiry with great detail. Overall very happy .
The man on the web chat I spoke with was fantastic and really explanatory. He was the reason I chose Big Yellow over other competitors.
We were dealt with quickly and all of our needs were met by the members of the team we spoke to. All of the staff acted safely and made us feel safe during our first visit and also when moving in.
We have always found the Service from Ashton Gate to be Exceptional. The Sales Staff Victoria and Sal have handled our queries and Transactions, pre bookings and ease of moving professional.Thumbs up to the Manager Lee you have a Great sales team.