I must say Sal was polite and friendly, helpful, and very professional. She above and beyond to help me get the storage suit my needs.
Abebe
2 Aug 2020
I must say Sal was polite and friendly, helpful, and very professional. She above and beyond to help me get the storage suit my needs.
Was a really easy check in & easy to store you possessions
Joe and Sal were amazingly supportive, patient and kind. When I called, Joe talked me through the login process and when I arrived on site, both of them were welcoming and helpful.
Everything straight forward and easy. Great facility compared to other storage places in Bristol.
no problems, answered phone rapidly and always happy to explain the process clearly
Great communication from staff at Big Yellow and prompts to fill out online check in.
I requested a quote online and the next day Joe from tried calling me on several occasions to finalise everything however I was unavailable. I finally came to view some units and Joe was amazing with the quote, price matched for us and helped build the racking, made our moving in process stress free , thank you Joe and team
Excellent customer service and made to feel very comfortable with what is supposed to be very stressful (moving properties)! Well Done!
It was handled ok but thought the paperwork was a little confusing due to to price that was given to us and the price on the paperwork
I've never used storage before and the guy called Joe was a absolute star and would definitely use you again