Customer reviews for Bristol Ashton Gate Self Storage

We live in NZ and required storage for baggage whilst we went to Paris for a three day visit. The Big Yellow is located near to the airport and very convienant. On arrival the staff member 'Katie' was excellent in her dealings with me, due to arriving late and not having much time to arrive at the airport for our flight the service was straight forward with all the help possible provided to assist us, Thank you Katie. We arrived back after hours the safe and easy access to the sight was again straight forward but also provided the security required whilst looking after our belongings I will recommend this company to anyone I know who may need such facilities in the future again a huge thank you to Katie and the Big Yellow. Pete Farrell

I had never used a self-storage facility before. The big difference I found was the attitude and helpfulness of the telephone advisors. They explained the whole process and were very friendly. They got the'sale' when they took more time to explain the costings and how they could work to my advantage, which they did. On arrival, it was simple too, with the reception area being bright and airy and, again, the helpfulness and attitude of the guy on reception made a difference.

Competitive pricing was just the first box that was ticked: The experience with their sales staff was superb. Really helpful and helped me to consider how to best use my new storage. They even covered the cost of the van I hired to move in.

Such a fantastic and flexible service - we changed our booking several times without fuss, thank you! Will definitely use again and recommend to anyone. Moving in and out was painless and the staff were totally professional.

BYSS provides me with a clean and tidy environment in which to store my possessions. I am impressed both with the standard of hygiene and with the security measures taken to safeguard my possessions. We needed somewhere to store excess items when we downsized property and BYSS in Ashton Gate was the perfect overspill location. The staff were friendly and they were completely flexible at a time when we weren't sure when we would be moving. They didn't hold us to ransom and we felt relaxed knowing that our room was ready for us when we were ready for it. Our deposit was in safe hands. We have been in and out of our storage room as we are setting up our new home. We just need to follow the simple-to-use security instructions without having to queue up every time we visit BYSS. Great service - Thank you.

I have used Big Yellow for some time now and have always found it covers all my requirements to the full as stated in my ratings. well done

It is modern, conveniet sorage solution, the arrangements are flexible, till now we did not have any problems.

Clean, accessable, affordable, friendly, safe and easy to use.

I turned up on a Sunday without notice and your Bristol manager could not do enough - even made a great cup of coffee! Made the whole process very easy and very proffessional. Building is new, clean, bright - everything is easy. Great Service!

I have used my storage space for 6 months now. It has enabled me to travel with peace of mind ! Very happy with the Sevice :-)