I thought the team handled it extremely well. All arrangements were done efficiently and I appreciated everything being explained through thoroughly. They followed me up with me via mail and phone to ensure I was receiving the best of the service and all orders were delivered promptly in good condition. The professionalism of the legal process is reassuring
Was all good thanks. Kind and helpful staff
Great experience at the store, Jeanine was very friendly and walked me through the process without fault. I would highly recommend the Bristol Store.
I was in a real rush and had to find a storage and store my things within 12 hours. The Big Yellow Team was so helpful, super calm and patient, even though I had to cancel my reservation and then reactivate, everything went so smoothly. When coming to the storage, everything was explained to me and worked well. So I could leave my things at Big Yellow with a good feeling about it. Thank you.
Pricing was very unclear, but the staff in store were very helpful and friendly
We had early correspondence over the phone with Janice and can I just say, how professional, friendly and super helpful we found her. Herself and Shannon made the check in so quick and easy and given these strange times it was refreshing to see two happy, smiling faces at your reception in Lawrence Hill. I would like to thank them both for an extremely professional, enjoyable experience.
Nice and easy process from start to finish. No complaints.
It was very easy and quick. They were very understanding of my needs and dealt with me accordingly
Very good. Team on site were extremely helpful and polite
Very easy to get a quote. was great to be able to visit and look around which meant we were able to get a better idea of the size needed. Great offers available. Very pleasant and helpful staff.