From the first phone call with Jeanine I felt very happy and she made me feel very welcome. Arriving at the store I was greeted well and really made to feel a valued customer. Thank you
Jeanine was helpful without being pushy and explained everything clearly.
All was very simple. From the selections on the website to the booking on the day. Very pleasant and helpful staff too
I did the initial enquiry online and I had to change the move-in date a couple of times. Staff were incredibly quick to respond and very friendly.
Right from the very first enquiry everyone I have spoken to has been fantastic.
I had a call from your team about the enquiry, price matched and got a unit reserved which was helpful
Initial enquiry handled well with follow up call and good price
Excellent
There was some confusion as to what time the office closed when we arrived with a large van at 5.35pm yesterday. The office team, Lisa and Janine were so helpful. We realised the space we had booked was too small and they facilitated a larger lot at an extremely reasonable rate and were so helpful and friendly in explaining (more than once!) how to use the facility as we had not used self-storage before. I was particularly emotional as everything was running late after relocating cross-country, they were so helpful and kind to me! They went through the terms of contract in great detail and overall it was an excellent first contact after some confusion booking over the phone a couple of days prior!
Excellent. We had to keep changing dates and units and nothing was too much trouble