Lisa and staff are very helpful, thorough explanation of how the process works. They're all also a good laugh, making the whole experience very pleasant and enjoyable.
Employees were very helpful and the student deal of 50% off for the first 8 weeks was the best deal I found online for storage, central location and handy link with Kosta who helped me drop off all my stuff to the store
Both Kim and Lisa were really friendly and helpful.
Very easy to set up and the staff were super helpful. A lot cheaper than what I expected also. I purchased a rental on a small storage unit.
I was dealt with in a very professional and friendly manner. Nothing was a problem, the willingness to help was super. I interacted with Kim at the Bristol Central store
The people at the reception desk and over the phone very helpful and kind. Very clean and neat place for storage.
From the offset your staff at Bristol Central have done everything in their power to help to accommodate me and my business needs. Lisa took her time to run me through the various room options, followed by a second viewing session with Lewis who is equally as helpful. He also went above and beyond to match the other quotes we were offered by your competitors and agreed to repair a faulty light my chosen unit. Their knowledge, attention to detail and professionalism is second to none. Also, a further thank you Kim for checking me in and giving the full brief.
The staff were very helpful, they were very organised and informative. The facilities are good and secure. I was impressed by how easy it was for me to store my things given the short notice I had given.
Website easy to use, gave a price quickly. The local branch called me within the hour to discuss my needs and email me the check in details
The customer service was great, from Kendall especially and Lise and Justin. I appreciate the calls checking I am prepared to move in and the easy and practical online check in. The move in was easy and with reasonable prices I will recomend Big Yellow Storage to friends and family and will be back if I ever need storage again!