Lisa was very professional and explained everything clearly and quickly. Our phone interaction with Lewis was also extremely good and he went out of his way to help us.
Excellent customer service
Kendell was kind and made me a cup of tea, advised me on correct storage, made me a happy customer. He was genuine and honest.
Lewis and his team at the Bristol Days Road site are fantastic. I had a positive cheerful sounding Louise when I made the reservation over the phone. Justin took care of everything with my check in when I arrive. Another positive happy member of staff. All the staff were pleasant and really helpful.
Told that other competitors are just as secure but much cheaper. Bought A 25ft room for 4 weeks.
I was booked in by Lisa. Very helpful & courteous service
very good customer service.
Customer service was absolutely fantastic. (I was dealt with by Lisa) Everything was explained fully, and the whole process gave a good general feeling that my stuff is secure and safe.
Lisa was very helpful.
Kendal and Lisa made a very stressful moment/day for me very relaxing. The pressure I was under became no pressure in the end. The experience was phenomenal and I would recommend my family and friends to big yellow. Awesome team! Thank you Big Yellow!