Customer reviews for Bristol Central Self Storage

We came to the 'big yellow storage' as an emergency, and was seen and helped very quickly. The staff were supportive, helpful, and always happy to talk about any enquiries, The storage itself was very bright and large, luckily we were on the bottom floor so easy access and our move from house to storage was quick and easy. When we had any questions they were answered confidently and quickly, and we were remembered and said hello to at every arrival. I cannot fault this service, and felt the need to comment so quickly after finishing loading our items into our unit. Having used a previous unit at the same company i have found this particular site to be the best so far!!

Excellent service. Had to wait about 15 mins on arrival to book in but it was a Sunday, and only one member of staff who did a stirling job!

I was disappointed when I enquired about taking storage and then take it only to be told I had to pay for the first 8 weeks up front without being told this in the first place

The whole experience was so easy and the storage spaces were clean, safe and easy to access. Staff were all really helpful and friendly and the half price storage offer made it really good value for money.

Everyone at Bristol was so helpful and professional. It was a pleasure to deal with people who are such a great ambassador for the company.

Overall, an easy and friendly way to get space for those things that won't fit in the new house (yet). The staff member who arranged things (Hollie) was extremely helpful and knowledgable and, even though I changed my mind and opted for a larger room, she wasn't fazed at all. We would definetely use Big Yellow again.

The whole setup procedure was really simple. Everything was explained clearly and there was no hard sell of things I didn't want.

Having never used storage facilities before, I was pleasantly supprised by the standard of the facility and helpful staff that made it really easy. The unlimited access during opening times that you manage yourself is great.

The service offered was really good. It was easy to access and the staff friendly and helpful.

Staff were very friendly and helpful. Facilities are good but the location isn't brilliant, you need to know your way around Bristol to find this place.